I am not sure whether I am "katak bawah tempurung" or .... I visited Justlife Organic Store at The Gardens yesterday to purchase some organic food basket as a "get-well-gift" for a business associate.
Personally, I cant afford organic food on a daily basis so I hardly patronise these outlets but yesterday, I had a jolly good time browsing and educating myself with all the organic food.
I decided on quite a number of items and the total sum payable was quite a hefty amount. So, feeling good, I paid for the good via my credit card and was waiting for the lady at the check-out counter to bundle them into a bag but she instead told me ... sorry ma'am, our company do not promote use of bags ... would you like to purchase our recycled hand carry cloth bags at RM9.90 each? I said ... waaaat????
I got totally pissed off just that moment! She quickly asked me if I would then prefer to place all the goods into a box instead ... ya, ok, I understand & respect your company's policy about all those environmentally friendly issues BUT hey - how is your customer going to carry all those goods in a box? And I bought quite a number of bottles of honey, fruit juices, olive oil, etc ... so how to carry the box which will be darn heavy - with no handles???? And mind you, the car park or even a walk to the taxi stand will take you 15 mins okay!
Then I decided to call another guy (could be the supervisor) and asked him his suggestion on how I should solve this problem. I told him, if I knew about this "no bag" policy (read: its a "no bag" and not "no plastic bag" policy!) I would have not purchased anything there cos I still had more shopping to do. He then suggested he tie a string round the box so that it can at least act as a handle - which I agreed and thanked him. But this s#&*%@*& lady, just stare at me and did nothing!
Before leaving, I suggested to the guy who helped me with the box, that perhaps he should bring such feedback/situations to his management and for them to come up with a good solution for shoppers to prefer to carry their stuff in a bag.
Cos after all, this is Malaysia and if you dont provide a bag, some other store will - so sorry lah, dont think I will ever shop there again especially if I intend to do large purchases. Moreover, organic food is darn expensive ...so cant they at least provide free "cloth bags" or whatever you call them?
Maybe I am indeed very "kampung" ....